Your First Visit

Your first visit will consist of introductions with your therapist, our support staff, and a tour of our office. We will gather demographic information as well as any other information which may be beneficial to your treatment.  If you have not already completed Hope Counseling’s Initial Intake Paperwork located on the Forms tab of our site, Please arrive 15 minutes prior to your scheduled appointment so you may complete this in our office.

Once we have obtained your insurance information, we will then review with you the benefits explanation we were given at the time of verification. We cannot guarantee your benefits will be accurate on your first visit as they are obtained over the phone and/or online. Benefits are considered accurate only when our office receives an Explanation of Benefits, in writing, from your Insurance Company.

You may contact your Insurance Company yourself with any questions, concerns, or verification of benefits. You are encouraged to ask questions at any time and may prepare a list of questions before you arrive.

Items to bring with you:

• Photo ID
• Insurance Card
• Documentation from other providers you would like your Therapist to review
• Completed Intake Paperwork
• Any questions you may have for our Therapeutic and Support Staff